Terms and Conditions

1. Introduction

Welcome to greenteaHAWAII! These terms and conditions outline the rules and regulations for the use of our website. By accessing this website and placing an order, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our website.

2. Ordering and Payment

• By placing an order on our website, you confirm that all information provided is accurate and complete.
• We reserve the right to refuse or cancel an order for any reason, including but not limited to product availability, pricing errors, or fraudulent activity.
• Payment for orders is accepted through the methods specified on our website.

3. Shipping and Delivery

• We strive to deliver your orders in a timely manner, but delivery times may vary due to factors beyond our control.
• Shipping costs and delivery options are specified on our website.
• You are responsible for providing accurate shipping information. We are not liable for any issues arising from inaccurate or incomplete information provided by you.

4. Cancellation and Returns

• Cancellation Policy: You may cancel your order within 24 hours of placing it. Contact our customer support at [customer support email/phone] to request a cancellation.
• Return Policy: We offer returns and exchanges for damaged or defective products. If you receive a damaged or defective product, please contact us within 7 days of receiving it, along with photos and a description of the issue. We will provide further instructions for the return or exchange process.
• Refunds: Refunds will be issued for eligible returns within 7 days of receiving the returned product. Refunds will be processed using the original payment method.

5. Privacy Policy

We respect your privacy and handle your personal information in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as outlined in our Privacy Policy.

6. Intellectual Property

All content on this website, including but not limited to text, images, graphics, and logos, is the property of [Your Green Tea Store] and protected by applicable copyright and intellectual property laws.

7. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Hawaii. Any disputes arising from the use of our website will be subject to the exclusive jurisdiction of the courts in Hawaii.

8. Changes to Terms

We reserve the right to update or modify these terms and conditions at any time without prior notice. Changes will be effective upon posting to our website. It is your responsibility to review these terms periodically.

9. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at chris@greenteaHAWAII or call (866) 960-1548.

     10. Mobile Terms of Service (Last updated: Jan. 29, 2026)

The greenteahawaii.com mobile message service (the "Service") is operated by greenteaHAWAII (“greenteahawaii.com”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to greenteahawaii.com’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of greenteahawaii.com through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with greenteahawaii.com. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18447084283 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other greenteahawaii.com mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18447084283 or email admin@greenteahawaii.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.